Terms & Conditions

Please read these terms and conditions carefully before using https://alpharacegear.com. This website is operated and managed by ANX Company. In the whole extent of this website, at every point the terms “we”, “us” or “our” are used, it refers to ANX Company.

By purchasing goods from us, you involve in our “Service” and agree to be bound by the following terms and conditions stated, including the policies referenced herein and/or available by hyperlink. These Terms and Conditions are applicable to all users of the site, including without limitation every user who is browsers, customers, and merchants. If you disagree with all or any of the terms of use in this agreement, then you may consider not to access the website or use any of the services.

CHANGES TO TERMS

We are committed to ensuring that our online store is as useful and efficient as possible. For that reason, we reserve the right to make changes to the services, at any time. We will never charge you for any service without making it very clear to you precisely what you’re paying for.

Any new features or product(s) which are added to the current store shall also be subject to these Terms and Conditions. You can always review the most current version of the Terms and conditions at any time on this page. We reserve the right to update, change or retrieve any part of these Terms and conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

PLACING AN ORDER

When you place an order through the Website, we will send an email to confirm that we have received the order. All orders are subject to these terms and conditions. Orders placed through the Website represent an offer to purchase a product. It is accepted for each product when we send you an email to confirm that the order has been received. We reserve the right to reject any order for any reason.

It is important that you enter the correct e-mail address when placing your order. We also recommend that you save your order confirmation email to facilitate any contact with customer service or for future reference. The order confirmation (receipt) also serves as a guarantee of proof of purchase.

PRICES, AND PAYMENT TERMS

Prices and payment details of products are specified on the website. Payment can be made by credit card, Debit card, and/or as further described in the store.

The User guarantees that the information submitted when using the Service, including without limitation, its payment details, shall be complete, correct, truthful, and up to date.

The User must inform ANX Company immediately about any inaccuracies in the offer provided, including the price. Our banking services and payment gateways manage all of our banking transactions. We don’t store any credit card numbers. Your payment is handled by the payment gateways with secure encryption and under strict banking standards. Your card details are sent directly to them and cannot be read or accessed by anyone.

OUR RIGHTS TO CANCEL/REJECT ORDERS

We reserve the right to decline any order you place with us. We may, in our exclusive discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e­mail and billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

PROMO CODES AND OFFERS

Promo Codes and Offers are made at our sole discretion and are subject to time validity, a valid Promotional Code should be entered during the checkout process for a product to be valid. Attempting to add a promo code after purchase or after the expiration of the code will not be acknowledged.

AGE OF CONSENT

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. You may not use/access our products for any illegal or unauthorized purpose nor may you, in the use of the Service or online store, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your access to our products or services.

SERVICE TERMS

  1. ANX Company at this moment grants the User a non-exclusive, non-transferable, limited right to access and use the Service, under the conditions of these Terms & Conditions and for the duration of the Agreement.
  2. The use of the Service is at the User’s own expense and risk. The User is responsible for meeting the technical and functional requirements and using the electronic communication facilities that are necessary to be able to access and use the Service. The User will at all times bear the risk of loss, theft, or damage to any of its data.
  3. ANX Company will have the right (but not the obligation), at its sole discretion, to review, edit, limit, refuse or remove Content, products or to limit or refuse the User access to the Service. More specifically in the event the use of the Service, according to us, violates these Terms of Use.
  4. We may disclose the User’s Personal Data or Content, or other data relating to the use of the Service, to third parties where it believes, in good faith, that it is necessary to comply with a court order, ongoing judicial proceeding, criminal or civil subpoena, or other legal process or request by law enforcement authorities, or to exercise its constitutional rights of defense against legal claims.

THIRD-PARTY LINKS

Certain content and services available via our website may include materials from third parties. Third-party links on this site may direct you to third-party websites or applications that are not affiliated with us. ANX Company is not responsible for examining or evaluating the content or accuracy of such website or application and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

You’re obliged to review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

PERSONAL INFORMATION

Your submission of personal information through the store is regulated by our Privacy Policy. You are to view our Privacy Policy.

USER CONTENT

Our website may contain user-generated content, for example, social media applications. we do not claim any ownership of such contents (images, photos, and videos, etc.) and take no legal responsibility for it. In case you suspect a violation of copyright or any other right, or otherwise is offended by such content, please contact our customer support.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We, therefore, underwrite in no pledge or represent or warrant that your use of our service will be uninterrupted, timely, assured, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your volition and sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall ANX Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, manufacturers, service providers, or licensors be responsible or liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

All the information on this website – https://alpharacegear.com – is published in good faith and for general information purposes only. ANX Company does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website is strictly at your own risk. ANX Company will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link that may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms that are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

PRODUCT DISCLAIMER

The use of our product displayed and purchased on https://alpharacegear.com cannot and does not contain any legal, medical, or any other professional advice. You should NOT regard the use of the products purchased on the Site as a substitute for professional MEDICAL advice and/or treatment. Before taking action based on the use of any of our products, we encourage you to consult with the appropriate professionals.

It is recommended that you seek the opinion of a qualified doctor for any symptoms, concerns, skin infection or disease you have before using any of the product purchased from the site.

WE MAKE NO GUARANTEES

You acknowledge and agree that our Company and Website have not made any guarantees about the results of the usage of any of our products purchased from the site. Regardless of whether a product or service is recommended, we absolutely do not make any guarantees as to the results. You understand and agree that what works for one person might not work for another person. Moreover, results are dependent on many different factors, and we cannot make any guarantees. Whether the products work for you is ultimately dependent on your own efforts, your particular situation, and numerous other circumstances that are beyond our control.

TESTIMONIAL DISCLAIMER

Our Site may contain testimonials by actual users of our products and/or services. These testimonials reflect the actual user’s true and own opinions and experiences. We do not pay or manipulate these testimonials. They appear on our Website verbatim as given to us by the users, except for the correction of grammar or typing errors.

However, you agree and understand that the experiences are personal to those particular users, and these experiences may not be representative of everyone’s experience with that product and/or service. Your individual results may vary.

WEBSITE CONSENT

By using our website, you hereby consent to our disclaimer and agree to its terms.

INDEMNIFICATION

You agree to indemnify, protect and hold harmless to ANX Company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, license, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of these Terms and conditions or the documents they incorporate by reference or your infringement of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms and conditions is discovered to be unlawful, null, or unenforceable, such provision shall notwithstanding be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be viewed to be cut off from these Terms of Use, such determination shall not affect the credibility and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties obtained prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and conditions are effective except and until terminated by either you or us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to abide by any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; or accordingly may withhold you of access to our Services (or any part thereof).

ENTIRE AGREEMENT

Our inability to exercise or enforce any right or provision of these Terms of Service shall not constitute a discharge of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, pre-empt any prior or synchronous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

CONTACT INFORMATION

If you would like to: access, correct, register a complaint, or simply want more information please contact us directly Via:

Email: [email protected].

REFUND AND RETURNS POLICY

Thanks for purchasing our product from our website https://alpharacegear.com.

We offered 14 days for an exchange or refund to our customers If 14 days or more have passed since your purchase, we cannot offer you an exchange of our product.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To complete your return, we require a receipt or proof of purchase.

RETURNS NEED TO MEET ALL OF THE FOLLOWING CONDITIONS:

 

  • Returns have to be sent via registered mail
  • Delivered item is defective, wrong items, and faulty.
  • All items have to be in their original packaging and well packed for shipping
  • A print-out of the invoice must be included
  • Any item that does not meet the conditions above will not be refunded or exchanged.
  • It is the customer’s responsibility to ensure the safe and undamaged arrival of the returned item(s). Refunds will be paid out after the arrival of the returned item(s).

 

Please do not send your purchase back to us unless we authorize you to do so.

 

Customers should email us at [email protected] for the return address, and to inform us of which products are returned, and the parcel tracking number and details in order for us to process it.

 

REFUNDS (IF APPLICABLE)

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (within a week or banking time).

 

ORDER CANCELLATION

 

If you cancel your order BEFORE it has been shipped, then you can change and cancel order. It must be required for the user to contact us within 12 hours regarding order cancellation or change.

 

Once the product packaged and ready for the shipping then you’re not eligible to cancel it anymore.’

EXCHANGES (IF APPLICABLE)

 

We only exchange items if they are the wrong item, defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at [email protected] with details of the product and the defect.

GIFTS

 

If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

SHIPPING POLICY

Thank you for visiting and shopping at https://alpharacegear.com. Following are the terms and conditions that constitute our Shipping Policy.

Due to increased order value and the impact of COVID-19. It may take longer than usual to fulfill the order. We are working to get the order to you as quickly as possible. We appreciate your patience and apologize for the inconvenience.

SHIPMENT PROCESSING TIME

All orders are processed within 12-24 hours in business days. Our expected product delivery time is around 2-21 business days. Shipping time will depend on locations, availability of the item, and Local Jurisdiction Regulations. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

If you didn’t receive your parcel item for a long, then please contact the shipping courier with your tracking code, and then further any help you can contact our team through email for more assistance or unanswered questions.

WRONG ADDRESS

If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

In some cases, the order had arrived at the nearest post office to the buyer’s location because of an insufficient address. Buyers can contact a nearby post office or reach out to pick up their order.

Please Note: The local distributor will deliver 1-3 times according to the actual situation. If it is still unclaimed during the delivery period, it will be returned to the local post office for storage in 3-7 days. Meanwhile, your clients need to pick up the package by themselves. Otherwise, the product will be returned to us. During the return, ANX Company takes no responsibility if products have been lost.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

 

It’s not uncommon for NO tracking information to show until your package has been scanned in by the respective carriers. It might remain “blank” for up to a week after you receive your tracking link. But if your order was placed more than a week and there is still no information on your tracking number, please contact us.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

 

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.  Please keep this in mind when receiving deliveries.

DAMAGES

ANX Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

Yes, we ship our products all around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries, we will contact you.

COPYRIGHT POLICY

Copyright © ANX Company. All Rights Reserved.

All files and information contained in this Website are copyright by ANX Company and may not be duplicated, copied, modified or adapted, in any way without our written permission. Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos.

Your use of our Website, or Services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of ANX Company

Our Content, as found within our Website, and Services, is protected under copyrights. The copying, redistribution, use, or publication by you of any such Content, is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.

Acceptable use

         You must not:

(a)     use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, or accessibility of the website;

(b)     use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;

(c)     use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software; or

(d)     conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.

Report abuse

If you found any unlawful material or activity on our website or any material or activity that breaches this notice, please let us know.

You can let us know about any such material or activity by emailing us at [email protected].

Enforcement of copyright

We take the protection of our copyright very seriously.

If we discover that you have used our copyright materials in contravention of the license set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you from using those materials. You could also be ordered to pay legal costs.

Permissions

You may request permission to use the copyright materials on our website by emailing us at [email protected].

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